FAQ

456 game — Deposits, Bonuses and Account Questions Answered

Find clear answers to all your questions on this page — how to deposit, how the welcome bonus works, how to keep your account secure and how much VIP cashback you can earn.

This detailed FAQ page was created to make your experience at 456 game straightforward and transparent. It covers five main sections — deposit methods, account login, welcome bonus terms, VIP benefits and security — with a total of 22 questions and answers. Whether you play slot games, place cricket bets or are trying to 456 game Login for the first time, this page is here to help.

Section 1

Deposit Questions

The minimum deposit at 456 game is ৳300 across all payment methods. This limit is the same for bKash, Nagad, Rocket, Upay and bank transfer. So you don't need a large amount to get started. Once a deposit is successful, the funds are added to your account balance and you can start playing right away.

Sometimes a short delay can occur due to network or banking system issues. After sending the money, wait a few minutes and refresh the page. If the balance still hasn't updated after 15–20 minutes, keep the transaction ID or screenshot and contact 456 game via live chat. The support team will verify the transaction and resolve the issue quickly. No transaction is ever lost — as long as you have proof.

Log in to your 456 game account, go to the deposit section and select bKash. Send the payment to the designated merchant number and submit the reference or transaction ID. The minimum amount to send is ৳300. Once the transaction is complete, you will receive a confirmation message in your bKash app and the funds will appear in your game balance shortly. If you have any questions, you can get help via live chat.

Yes, the process for depositing with Nagad is essentially the same. Go to the deposit page on 456 game, select Nagad, send the money to the provided number and confirm the transaction details. You cannot send less than ৳300 via Nagad. The same rules apply for Rocket and Upay as well. If you want to deposit a larger amount, bank transfer is also an option. In all cases, it is a good idea to keep proof of the transaction.
Section 2

Stay Safe

Yes. 456 game uses SSL encryption, which means your personal information and financial transactions are fully encrypted. This prevents any third party from viewing or accessing your data. The site uses industry-standard security technology that provides banking-level protection. For more details, you can read the privacy policy.

If you suspect this, change your password immediately and notify the 456 game 24/7 live chat team. The support team can temporarily lock your account and investigate if needed. Also check the devices and networks you have used. As a precaution, use a strong password and make a habit of logging out after each session.

A strong password should include uppercase and lowercase letters, numbers and special characters (such as @, #, !). A password of at least 10–12 characters is recommended. Never use easily guessable passwords like your own name, date of birth or "123456". Avoid using your 456 game password on any other site — keep a separate password for each site.

No, never. The 456 game support team or anyone else will never ask for your OTP, bKash PIN, Nagad PIN or password over the phone or in chat. If anyone asks for this information, it is an attempt at fraud. Do not share any details and report the contact directly to 456 game's official live chat. Keep your information to yourself.
Section 3

VIP Benefits

456 game VIP members receive weekly cashback that increases with their tier level. Members at higher tiers get special birthday gifts, priority support and access to exclusive promotions. The higher your VIP tier, the more benefits you receive. Your tier improves naturally through regular play — no separate application is needed.

Weekly cashback is calculated on your net loss for that week — meaning a set percentage is returned on the amount left after subtracting total winnings from total losses. For example, if a Gold tier member has a net loss of ৳20,000 for the week, they receive ৳20,000 × 0.7% = ৳140 in cashback. This is the maximum rate for that tier.

456 game has five VIP tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5%; Gold — up to 0.7%; Platinum — up to 1.0%; Diamond — up to 1.2% weekly cashback. Each tier has its own set of benefits. New members start at the Bronze tier.

Playing regularly and actively on 456 game will gradually increase your VIP tier. Spending more time in any category — slots, live casino, baccarat or sports betting — will help you progress. No specific turnover threshold is publicly stated, but active members naturally move up to higher tiers. You can see your current tier and progress in your account profile.
Section 4

Account and Login

Go to the 456 game Login page and click the "Forgot password?" link. Enter the email address or mobile number you used when registering and an OTP or reset link will be sent to you. Use it to set a new password. If you have trouble with that process, contact live chat and the support team will help you after verifying your identity.

A username is generally a combination of English letters and numbers. Once set, it cannot be changed, so choose carefully. Your password should contain uppercase and lowercase letters, numbers and special characters. Using a very simple or easily guessable password puts your account at risk. More details on creating a secure password are available in the "Stay Safe" section.

To register, you need an active mobile number or email address and your personal details (name, date of birth). Please note that you must be at least 21 years old to open an account at 456 game. Only one account per person is allowed — multiple accounts are against the rules. Reading the terms and conditions before registering will make the entire process clear.

Yes, you can update your email address, mobile number or other contact details by logging in and going to your profile settings. However, changes to identity-related information such as name and date of birth may require a verification process. If you need to make such changes, contact the support team via live chat or email and they will guide you.

If the wrong password is entered several times in a row, 456 game may temporarily lock the account for security reasons. In this situation, try resetting your password or notify the support team via live chat. Once your identity is verified, the account is usually reactivated quickly. To avoid this in future, you can use a password manager.
Section 5

Welcome Bonus

No. The 456 game welcome bonus (150% bonus on the first deposit, up to ৳10,000) can only be received once per account. It applies only to your first deposit. Attempting to claim the bonus multiple times by opening multiple accounts may result in account suspension. Regular promotions are still available after the welcome bonus.

Yes, bonuses have an expiry period. If the wagering requirement is not met within the specified time, the bonus may be cancelled. The exact number of days you have to complete the requirements is clearly shown in your account when you claim the bonus. It is important to read the terms carefully before accepting a bonus. If you have any doubts, ask via live chat.

The wagering requirement for the welcome bonus is 25 times the bonus amount — meaning the bonus funds must be wagered 25 times before they can be withdrawn. Example: if you deposit ৳1,000 you receive a ৳1,500 bonus, giving a total balance of ৳2,500 — to withdraw, you must wager ৳1,500 × 25 = ৳37,500. Another example: if you deposit ৳13,400 you receive the maximum ৳10,000 bonus — wagering required is ৳10,000 × 25 = ৳2,50,000.

Yes, the option to cancel a bonus is generally available. However, cancelling a bonus will forfeit the bonus and any winnings earned from it. If you want to withdraw only your own real money without meeting the bonus requirements, contact support and request a bonus cancellation. Think carefully before deciding, as a cancelled bonus cannot be restored.

When you open a new account and make your first deposit, the welcome bonus is usually added automatically. In some cases, a promo code or checking a bonus box may be required. A minimum deposit of ৳300 qualifies for the 150% bonus, up to a maximum of ৳10,000. If the bonus does not appear after your deposit, notify support and they will verify and add it.

Still have questions? We are always here

If you could not find the answer to your question on this FAQ page, don't worry. The 456 game support team is available seven days a week, 24 hours a day. Help is available in both Bengali and English.

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Email Support [email protected]